S. Third Street
Louisville, KY 40208
502 212-9186 fax
is strictly prohibited. Cas-Com may terminate or modify service
immediately and may bill for any resulting support charges if any
client engages in system abuse. Following is a list of actions which
are defined to be system abuse. This list is non-exclusive; any action
about which there is any doubt should be referred to Cas-Com for
constitute system abuse include, but are not limited to:
to circumvent user authentication or security of any host,
network, or account on Cas-Com systems or the Internet at large
in any way, to interfere with or deny service to any user or any
host on the Internet;
email or USENET posting header information;
large numbers of unsolicited mail messages (i.e. "junk
mail"or "spam"); this includes adding or attempting
to add addresses to any mailing list without explicit positive
consent of the addressee.
or posting "chain letters" (multiple forwarding) of any
inappropriate messages to USENET newsgroups e.g., posting large
numbers of unsolicited posts indiscriminately
("spamming"), or posting encoded binary files to USENET
newsgroups not specifically named for that purpose;
to cancel, supersede, or otherwise interfere with email or USENET
posts other than one's own;
- engaging in
harassment, whether through language, frequency, or size of
- using an
account at another provider to promote an Cas-Com Web site in an
- using an
Cas-Com account or network connection to collect replies to
messages sent from another provider which violate these rules or
those of that provider;
Cas-Com services to third parties who do not abide by these
(Acceptable Use Policy Details)
Acceptable Use Policy ("AUP") sets forth the principles that
govern the use by customers of the systems, services and products
provided by Cas-Com Incorporated. The AUP has been created to promote
the integrity, security, reliability and privacy of Cas-Com's systems
shall not post, transmit, re-transmit or store material on or through
any of Cas-Com's system services or products that: (i) is in violation
of any local, state, federal or non-United States law or regulation;
(ii) threatening, obscene, indecent , defamatory or that otherwise
could adversely affect any individual, group or entity (collectively,
"Persons"); or (iii) violates the rights of any person,
including rights protected by copyright, trade secret, patent or other
intellectual property or similar laws or regulations including, but
not limited to, the installation or distribution of
"pirated" or other software products that are not
appropriately licenses for use by customer.
Uses of Cas-Com's Systems, Services and Products
identifies the actions that the Cas-Com considers to be abusive, and
thus, strictly prohibited. In addition to the other requirements of
this AUP, Customer may only use the Cas-Com's systems, services and
products in a manner that, in the Company's sole judgement, is
consistent with the purposes of such systems, services and products.
If a customer is unsure whether a contemplated use or action is
permitted under the AUP, the customer should e-mail Cas-Com with a
description of the proposed use at firstname.lastname@example.org for a
determination as to whether the use is permissible under this AUP. The
examples identified in the subsections below are non-exclusive and are
provided, in part, for guidance purposes.
uses of Cas-Com's systems, services and products as described in
subsections A through E are expressly prohibited:
Actions: General Conduct
on or through any of Cas-Com's systems, services, or products
any material that is, in Cas-Com's sole discretion, unlawful,
obscene, threatening, abusive, libelous, or hateful, or
encourages conduct that may constitute a criminal offense, may
give rise to civil liability, or otherwise may violate any
local, state, national or international law.
distribution, or storage of any information, data or material
in violation of United States or state regulations or law, or
by the common law.
of the rights of any Person protected by copyright, trade
secret, patent or other intellectual property or similar laws
that restrict or inhibit any Person, whether a customer of the
Cas-Com or otherwise, in its use or enjoyment of any of the
Cas-Com's systems, services or products.
of Cas-Com's services and products, without the prior written
consent of Cas-Com.
on-line marketing practices.
false data on the signup form, contract, or online
application, including fraudulent use of credit card numbers
(such conduct is ground for immediate termination and may
subject the offender to civil or criminal liability).
Actions: System and Network Security
to circumvent user authentication or security of any host,
network, or account ("cracking"). This includes, but
is not limited to, accessing data not intended for the
customer, logging into a server or account the customer is not
expressly authorized to access, or probing the security of
other networks (such as running a SATAN scan or similar tool).
security breaches or disruptions of Internet communications.
Security breaches include, but are not limited to, accessing
data of which customer is not an intended recipient or logging
onto a server or account that customer is not expressly
authorized to access. For purposes of this section,
"disruption" includes, but is not limited to, port
scans, ping floods, packet spoofing, forged routing
information, deliberate attempts to overload a service, and
attempts to "crash" a host.
any program/script/command, or sending messages of any kind,
designed to interfere with a user's terminal session, by any
means, locally or by the Internet.
any form of network monitoring which will intercept data not
intended for Customer.
whether through language, frequency, or size of messages, is
unsolicited mail messages, including the sending of "junk
mail" or other advertising material to individuals who
did not specifically request such material ("e-mail spam").
Customers are explicitly prohibited from sending unsolicited
bulk mail messages. This includes, but is not limited to,
bulk-mailing of commercial advertising, informational
announcements, and political tracts. Such material may only be
sent to those who have explicitly requested it. If a recipient
asks to stop receiving e-mail, the Customer must not send that
person any further e-mail. E-mail is a person-to-person
medium, not a broadcast medium.
or forwarding "chain letters" or other "pyramid
schemes" of any type, whether or not the recipient wishes
to receive such mailings.
e-mail, including, but not limited to, "mailbombing"
(flooding a user or site with very large or numerous pieces of
use, or forging, or mail header information.
- Using a
Cas-Com or a customer account to collect replies to messages
sent from another provider.
- Use of
unsolicited e-mail originating from the Cas-Com network or
networks of other Internet Service Providers on behalf of, or
to advertise any service hosted by Cas-Com, or connected via
the Cas-Com network.
failure to secure open SMTP ports so as to prevent the
unauthorized use of customer resources for the purposes of
sending unsolicited e-mail by a third party.
Actions: Usenet Newsgroups
the same or similar messages to large numbers of Usenet
newsgroup ("Newsgroup spams or USENET spam").
chain letters of any type.
encoded binary files to newsgroups not specifically named for
or superseding of posts other than your own, with the
exception of official newsgroup moderators performing their
of header information. This includes attempting to circumvent
the approval process for posting to a moderated newsgroup.
of mail for any other e-mail address other than that of the
poster's account or service, with intent to harass or to
that are in violation of the written charters or FAQ's for
of Usenet articles from the Cas-Com network or networks of
other Internet Service Providers on behalf of, or to advertise
any service hosted by Cas-Com, or connected via the Cas-Com
to secure a news server so as to prevent the unauthorized use
of customer resources by a third party which may result in
Usenet posts which violate this policy.
posted in newsgroups whose chargers/FAQ's explicitly prohibit
them. The poster of an advertisement or other information is
responsible for determining the etiquette of a given
newsgroup, prior to posting to it.
Actions: Individual Accounts (Dial-up Users Only)
multiple logins, except as allowed by the Cas-Com-provided
version of 'screen'. Users of 'user mode IP' programs (such as
TIA) may use one additional login via telnet in addition to
the initial login. Shell account users may not run programs
that provide network services from their accounts, such as IRC
or MUD servers.
to circumvent the 'idle daemon' or time charges accounting, or
attempts to run programs while not logged in by any method,
excessive resources, including CPU time, memory, disk space,
and session time. The use of resource-intensive programs which
negatively impact other system users or the performance of
Cas-Com systems or networks is prohibited, and Cas-Com staff
may take action to limit or terminate such programs.
of passwords or accounts with others.
regarding abusive conduct may be reported by FAX to (502)
636-9157, ATTN: Policy Review, or by mail to:
1418 South Third Street
Louisville, KY 40208-2117
will also be accepted via e-mail, so long as a valid return
address is included. Cas-Com must be able to independently
verify each instance of abuse, and so each complaint must
include the COMPLETE TEXT OF THE OBJECTIONABLE MESSAGE,
INCLUDING ALL HEADERS. Please do NOT send excerpted parts of a
message; sending a copy of the entire message, including
headers, helps to prevent misunderstandings based on
incomplete information, or information used out of context.
Full headers demonstrate which pat h the message has taken,
and enable us to determine whether any part of the message has
been forged. This information is vital to our investigation.
may, in its sole discretion, suspend or terminate a customer's
service for violation of any of AUP at any time and without
warning. AS a general matter, Cas-Com attempts to work with
customers to cure violations and to ensure that there is no
re-occurrence of the violation prior to terminating service.
In no event
will Cas-Com be liable to any customer or third party for any direct,
indirect, special or other consequential damages for actions taken
pursuant to this AUP, including, but not limited to, any lost profits,
business interruption, loss of programs or other data, or otherwise,
even if Cas-Com was advised of the possibility of such damages.
retains the right to modify the AUP at any time and any such
modification shall be automatically effective as to all
customers when adopted by Cas-Com.
actions listed herein are also not permitted from other
Internet Service Providers. Deceptive marketing, as defined by
the Federal Trade commission Deception Policy Statement, is
not permitted through the Cas-Com services or network. These
rules apply to other types of Internet-based distribution
mediums as well, such as RLG's Ariel system (a system for
sending FAX-like documents over the Internet).
Is Not Responsible For Content
is not responsible for the content of any USENET posting,
whether or not the posting was made by a customer of the
- At its
sole discretion, Cas-Com reserves the right to remove
materials from its servers and to terminate internet access to
customers that Cas-Com determines have violated this AUP